Shipping & Delivery Policy
Delivery Time = Processing Time + Shipping Time
At Brick Figure Factory, we take pride in making every order with care. Most of our products are made-to-order, and we strive to process and ship them as quickly as possible.
đź•’ Processing Time
Most items are made-to-order. Processing time may vary by product:
- Engraved or personalized items: 3–7 business days
- Holiday or promotional periods: may require additional processing time
Please note that production time may be slightly longer during holidays.
đźšš Shipping Time & Rates
We offer several shipping options for domestic (U.S.) customers:
| Shipping Method | Order Amount | Estimated Shipping Time | Shipping Cost |
|---|---|---|---|
| Standard Shipping | $0.00–$68.99 | 10–15 business days | $8.99 |
| Standard Shipping | $80.00 and up | 10–15 business days | Free |
| Priority Shipping | $0.00–$99.00 | 6–9 business days | $15.95 |
| Express Shipping | $0.00–$98.99 | 6–9 business days | $25.95 |
| Express Shipping | $99.00 and up | 6–9 business days | $39.95 |
âś… We offer FREE standard shipping on all U.S. orders over $80.
US Shipping Within the U.S.
- Expedited shipping options (Priority and Express) are available at checkout.
- Please note: Expedited shipping is not available for P.O. Boxes or military addresses (APO, FPO). These addresses can only be served via Standard Shipping.
🌍 International Shipping
Yes, we ship internationally!
- Processing time remains the same for all orders.
- Shipping costs vary based on destination and will be shown at checkout.
- International customers are responsible for any customs duties or taxes imposed by their country.
đź’µ All prices on our site are in USD. Your credit card will be charged in your local currency based on the current exchange rate.
📦 Tracking Your Order
Once your order is shipped, we will send you a shipping confirmation email with a tracking number.
You can also check your order status anytime using your Order ID and email on our Track My Order page.
If your order hasn’t arrived within the estimated delivery time, or if you have any questions, don’t hesitate to reach out to us.
📧 Contact Email: brickfigurefactory@gmail.com
đź“® Address Accuracy
To avoid delays, please double-check your shipping address before submitting your order.
If your shipping address differs from your billing address, be sure to specify this clearly during checkout.
⚠️ Additional Notes
- All shipping times are estimates provided by our courier partners.
- Delays may occasionally occur due to external factors such as weather, customs processing, strikes, or global events.
- We will do our best to minimize any inconvenience caused by such delays.
If you need help or have any concerns, we’re here to assist. Thank you for shopping at Brick Figure Factory!